Frequently Asked Questions

Play Power is a leading herbal wellness brand offering 100% natural and safe herbal products for various health concerns. Our products are made from the finest quality herbs and are certified for quality and safety.

Yes, all our products are 100% natural, herbal, and safe to use. They are manufactured in GMP-certified facilities and undergo rigorous quality testing. However, we recommend consulting a healthcare professional before use, especially if you have any medical conditions.

Our products are made from natural ingredients and generally do not have side effects when used as directed. However, individual reactions may vary. If you experience any adverse effects, discontinue use and consult a doctor.

You can place an order directly on our website by selecting products and adding them to your cart. Proceed to checkout, fill in your details, choose payment method, and confirm your order. You can also order via WhatsApp or phone.

We accept various payment methods including Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD). All online payments are secured with SSL encryption.

Yes, Cash on Delivery is available across India. The maximum COD limit is ₹10,000 per order. No additional charges are applied for COD orders.

Orders under ₹999 have a shipping charge of ₹49. Orders of ₹999 and above qualify for FREE shipping. Express shipping is available for an additional ₹99, and same-day delivery for select cities at ₹149 extra.

Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. Same-day delivery is available in select cities for orders placed before 2 PM.

Yes, you can track your order using the tracking number sent to your email and SMS. You can also track your order on our "Track Your Order" page or through our courier partner's website.

We offer a 7-day return policy for unused products in original packaging. The product must be unopened and in resaleable condition. Return shipping costs are borne by the customer unless the product is defective.

To request a refund, contact our support team via phone, email, or WhatsApp. Provide your order details and reason for return. Once approved, the refund will be processed within 5-7 business days to your original payment method.

If you receive a damaged or defective product, report it within 24 hours with photos. We will provide a free replacement or full refund. Return shipping costs will be borne by us for damaged products.